Sharon Melnick, Ph.D. is an executive coach and trainer who works with high potential and senior executives to rapidly remove any blocks to their leadership effectiveness. She combines ‘best practices’ executive coaching approaches with behavior change methods she developed over 10 years as a psychologist at Harvard Medical School. To get a free sample of her Friction Free Relationship program go now to http://sharonmelnick.com

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4 Solutions to Deal With Work Overload

September 1, 2010 by Direct Path to Success   Comments (0)

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wellness, career, leadership

If you are piled on with work, it’s likely that you could benefit from more clarity in 3image areas.

1) Not clear about your ‘business model’

You probably know what the ‘outcome’ is that you want, but you may not be clear about the strategies to get there.  In other words, the person who is the boss (whether YOU are the boss in your own business or you report to a boss in an organization) is not clear about the business model.

Business owners come to me and say “I want to earn ___  (fill in the blank, let’s say $250K).  When I ask, "What is your business model?," I often get a blank look.   If you are not clear about your business model you will ‘throw spaghetti against the wall’, or try to do anything and everything that will bring in revenue or save on costs.  Is your model to have 25 high paying clients at $10K each?  Or, 100 people paying you for a $2500 service, or 1000 buying a $250 product.   Do you have a justification for your answer based on market research combined with your unique strengths?

If you work in an organization, often strategy is not well thought through at a higher level.  Here’s an example of how gaining this kind of clarity can be useful:  I coached a senior person at a fashion company where the frontline workers were buried with work and morale was plummeting.  My client spearheaded a meeting with the cross functional senior team and worked out a formula to clearly decide which designs they would pursue, and which redesigns, adhoc changes,  offshoots,  they wouldn’t.  Workload at all the junior levels decreased by almost 50% within a month.  If you are in an organization,  are you aware of a clear strategy that is being implemented, and if not, can you ask your boss to help walk you through it?

2) Not clear about your function or your most highly leveraged activities.

As a business owner, you may be caught in the trap of doing everything yourself,  and thinking that you can’t afford someone else to do the things you are not good at.  That keeps you in a cycle of trying to do everything and not having time to do the marketing that will help you grow enough to hire a virtual, or in-person, assistant.  Can you name the 3 activities that directly earn you the most money, and if so, what you are doing to preserve your time for them?

If you work in an organization,  are you clear about what the essential function is that the organization pays you to do.  I know, I know - What’s problematic these days is that you are often doing 2-3 people’s jobs. Have you identified what strengths you have that make you invaluable in your current role?  Are you making the best use of your strengths, and if not, can you ask about re-sculpting your role, getting needed training, or delegating to people who work for you?  What decisions are you empowered to make? Which decision would be the most effective for you to make? 

3) Not clear about your priorities

Simply put, you may be doing work that others have created urgency around but is not YOUR priority.  Your priority is to fulfill the functions you have identified in points #1 and 2 above, and to do so in the order of their due date and biggest impact to other people.

If you are in an organization and have competing priorities, the work that is due for the person who has firsthand control over your position and bonus has top priority ;-)

4) Not clear about how to handle difficult interpersonal situations,  like how to say no or push back on your boss.

You may know that you are being asked to do ‘too much’ by your boss.  Or you may be saying yes to other’s demands and not preserving your energy for what you identified in #2 above – because you are not clear on what your own value is.

To push back effectively with a boss or client,  you want to get clear on what you can and can’t say.   There are 3 legs to any project you are asked to do:   Time – Resources – Scope.  What you can do is negotiate the terms of any of these.  For example,  if you are asked to do something very quickly,  you can say yes but ask for more resources or to reduce the scope.Chaos to Control Downloadable Audio Program: Double Your Productivity and Time Spent on What You Love

Often the issue is your own need to say yes when you mean to say no.   That means you are not clear about your own value; you think you have to say yes in order for other people to like you or want to do business with you.  Watch for solutions for this in an upcoming blog on people pleasing ;-)

Please leave a comment on my blog about your challenges with work overload.

If you believe someone would enjoy and benefit from this post, please share it. Just click on the  + Share button and you will see lots of options for sharing it with friends including email, Facebook, Twitter and LinkedIn. Thanks!

Sharon Melnick PhD is a psychologist/coach/speaker who empowers talented and successful people to "get out of their own way". Informed by 10 years of research at Harvard Medical School, she is a leading authority helping corporate employees and solo professionals get the confidence, focus, and inner security they need to be have control over their lives. Sharon Melnick upcoming seminar.

Do You Pull the Plug On Your Own Productivity?

May 13, 2010 by Direct Path to Success   Comments (0)

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career

As you know, you have approximately 60,000 thoughts a day,  but a single one can pull the plug on imageyour productivity for the whole day (or week). 

For example, I had a client who who sold insurance.  He got a referral to meet with the person who heads a big union.  Can you imagine? He would  get to sell insurance to thousands of union members?  KaChing! 

He scheduled into his calendar a time to follow up on the referral and prepare a proposal. What happened when the reminder came up on his screen?  He said to himself,  “Its going to take too much time to put together all the pieces of the proposal today”.   (NOTE: This is code for: “I’m not clear about the task so I don’t know how to get started AND I don’t believe I can do a good job on this”).   I asked him what would be the first thought he had if the union representative called and asked for a meeting this afternoon.    He said “part of me would be excited,  the other part would be thinking:   ‘They are probably smarter than me, why would they want to meet with ME?’”   So he let his staff interrupt him all day and didn’t make the call or do the proposal.  That was the thought that pulled the plug on his productivity.  

(BTW,  I call the question I asked him the “Oprah” test:  If Oprah’s show called for you to be on tomorrow,  are you ready??  If not,  you’ve got some work to do!”)

Another example:  I had a client who worked as an underwriter at a bank.    She would look at her ‘to do’ list,  it would state, "Write a memo on x policy and send it to boss for review."   When she saw that item, she’d think, “Mm boss is going to think my work on this shows I don’t know enough” so her solution was just to put off doing the work.   When she would start to work on it,  she sometimes had questions,  but she wouldn’t ask her boss/mentors because she thought, “My boss might think I’m stupid if I ask that question”.    She ‘got by’ doing the basic work but didn’t feel confident or that she was making a real contribution.    A single thought pulled the plug on her productivity each step of the way.  

What is your single thought that pulls the plug on your productivity? 
If you haven’t had the kind of productivity you want it is because you haven’t had a Productivity Mindset.   What is a productivity mindset? 

Its a way of thinking that guides every thought, every action and every reaction you have from the moment you wake up until you go to bed.  Each moment of the day will present you with a ‘fork in the road’; to be productive or not.  You will have a thought in response to that opportunity.     There are certain ways of thinking that will set you up to be productive and other ways that will derail you and keep you overwhelmed and unclear.    If you have confidence in the value you provide (or at least are in motion to upgrade your mindset and your skillset) then you will do work that moves your career forward.   If you don’t have that confidence you will pull the plug on your productivity.   

Within an hour or two from now, you will already have an opportunity to make  a choice to have the confidence to be productive, or not.  What choice will you make?  

FYI,  coaching the insurance guy developed a Productivity Mindset.   Four weeks later, the union gave him a piece of business that put $15K in his pocket.  They are now negotiating a deal 3 times that size.

And my client at the financial institution? After our first meeting she said,  "I always had somewhat of an "I can't" attitude,  but since our first meeting I have been working feverishly and have been really focused.  I took an extra initiative and did a daunting project – this is the first time in years I contributed to the knowledge base for everyone in the department.  My boss said, "Wow,  this is GREAT" and thanked me.  I now know I'm contributing,  not behind the 8 ball.  Its been life changing, really."

This is the beginning of a series of blogs and videos helping you to ‘get out of your own way’ and develop a Productivity Mindset.

_____________________________

Sharon Melnick PhD is a psychologist/coach/speaker who empowers talented and successful people to "get out of their own way". Informed by 10 years of research at Harvard Medical School, she is a leading authority helping corporate employees and solo professionals get the confidence, focus, and inner security they need to be have control over their lives. Everyone who works with her finally becomes the person they've wanted to be and makes the contribution they were put here to make. To discover why you have not been as productive as you need to be, and how you can come home an hour earlier having accomplished your most important work, grab your free videos at www.ProductivityMindsetMastery.com

How to Reduce Stress in Any Situation

April 19, 2010 by Direct Path to Success   Comments (0)

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wellness, wisdom, career

There are always 3 strategies you can use to tackle any stressful situation:

                                         Problem  <--> Perception  <-->Physiology

Usually you might only think about trying to “change the problem”, and if you can’t imagedo that then you might think you have to just put up with it.   This framework shows you that there is a lot more you can control than you think.

Here are two examples, first from a new client of mine who’s starting a company and second, from a participant at one of my speeches to a NY financial company who’s getting piled on at work.

The new client starting an exciting business is meeting with tons of people everyday and getting lots of advice.  She ends the day feeling unfocused, like she is going in a lot of possible directions and her head is spinning.   When she comes home at night her mind is racing and its hard to get to sleep, so she feels she is exhausted and running on fumes.  She believes: “I don’t have time to deal with stress!”

Here’s how she can reduce her stress using the 3 Stress Shifters:

1) She can “change the Problem”

  • Schedule in (and enforce) ‘quiet thinking time’ and work with a coach to get clear about the core mission of her new company.
  • Meet only with people who are relevant to that core mission; don’t just meet with people because she received a well-meaning virtual intro to them.
  • Do a 15-30 minute phone meeting to determine whether the fit warrants a face to face meeting.
  • Narrow the criteria she’s given to colleagues in asking for introductions.
  • Get an assistant to vet the introductions made to her.
  • Block times to meet with people in the same location, and block separate times to get work done.

2)  She can “change her Perception

  • She feels she has to ‘say yes’ to requests for meetings.  Though magic can happen when you meet in person,  she has to be aware when she is meeting with others for the ‘right reasons’ (mutually beneficial growth) versus trying to please other people and not owning her value enough to say “not now”.   Instead of worrying about ‘missing out’ on helpful connections,  she could trust herself that if she is focused she will be successful, and people will therefore still want to meet with her in the future.
  • Second,  she could trust herself and take her own counsel more.  She is letting her head spin with all the advice-getting and not filtering the input she’s getting through her own intuition.
3)  She can change her physiology
  • She could institute a 30-minute period before bed in which she turns off her electronics, and drinks chamomile tea or a magnesium supplement (such as Natural Calm) to deeply relax for sleep.
  • To fall asleep, or go back to sleep if she awakens in the middle of the night, she could use Left Nostril Breathing - cover your right nostril and breathe exclusively through your left nostril (this activates the calming part of your nervous system).  This breathing technique will put her back to sleep within 3-5 minutes.

Similarly,  if you are getting piled on with work at your company like the person I mentioned earlier, and management constantly changes priorities,  there are many strategies to tackle this stress.  Here’s just a few ways following the framework of the 3 stress shifters.

1) Change the problem:

chaos to control downloadable audio programAsk the manager who is giving you multiple assignments to establish priorities.  Get explicit permission to change your deliverables and request ‘air cover’ with other bosses (when in doubt do the work for the people who are responsible for your promotion and pay!); To prevent rework and having to chase people down, do this when the work is being assigned:  Play out (in your mind) the steps it will take to complete the deliverable and anticipate the questions you will have - request permission for a few minutes before the end of the meeting to ask those.  Take time to find out whether a template exists or whether similar information exists elsewhere within the company.

2) Change your perception:

Ask yourself:  when you are working under a deadline and worrying that you might not finish on time  or achieve your high standards notice:  what are you imagining the consequence will be if you don’t succeed perfectly?  I’ve asked hundreds of corporate professionals this question at my presentations and what I hear is you probably have an image in your mind such as getting fired, living under a bridge, standing on the welfare line, etc!  This puts you in a state of fear.  You’re under enough pressure as it is,  CHANGE THE IMAGE in your mind so that you aren’t trying to do your best work with the sword of Damacles hanging over your head.

3) Change your physiology:

When the thoughts in your head are colliding with overwhelm, use this breathing exercise for rapid focus and clear thinking:   Inhale – Hold – Exhale through your nose for equal amounts of time (e.g., inhale count to 5, hold count to 5, exhale count to 5).  Within 90 seconds to 3 minutes you will get into a very focused, clearheaded state to conquer your work!

Give yourself more options when it comes to dealing with stressful situations.  Use strategies from each of the 3 Stress Shifters in order to feel immediately more in command of your situation.

Take a moment right now to apply the 3 stress shifters to any stress you are facing.  What can you do to “change the problem”, “change your perception”, and “change your physiology?”

Ask a question or leave your answer on my blog at http://sharonmelnick.com/blog

Battle the Inner Perfectionist At Work

March 5, 2010 by Direct Path to Success   Comments (0)

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wisdom, career, leadership

 

I just found out that its "National Procrastination Week". Who knew?  I'm wondering who marshalledimage
support in Congress to get this law passed?   But anyway,  let's take advantage of the attention on
this widespread challenge and discuss strategies to take back the reins on your productivity. There
are many reasons for procrastination, but let's focus on a common one today:  Perfectionism.

How much time has your inner perfectionist been sucking from you lately? Here's how to win the battle:

1)  Get your Inner Perfectionist to have a little 'sit down talk' with your Inner Bill Payer.   Get
everyone on board that in the short term and in the long term:

"Done makes more money than Perfect!"

2)  Disabuse your Inner Perfectionist of the notion that it is omniscient and can read the mind of your prospects, clients, colleagues, and boss.   Rather, explain to it that the best way to do a job that will please others is to put out a first iteration and get feedback on exactly what other people want from your deliverable.  Then turn your deliverable around incorporating their feedback.

3) Make sure your Inner Perfectionist knows the value that you are being paid to provide.   For example, I coached a small business in which the owner had a very high performing entry level analyst who would pull all nighters to get the numbers right to the 9th decimal point.  However, the owner of the firm just wanted a percentage range so he could provide investment estimates to his clients.  The analyst of course would come in trashed with exhaustion the next day - and not able to be at her best for her duties.

If you are being paid to be a detailed oriented perfectionist, then have at it!   If not, you are doing yourself and everyone else a disservice.  Know the value you are being paid to provide and be
perfectionistic at providing that value!

4)  Require your Inner Perfectionist have a clear idea of the outcome you want to create before you start explaining what you want to other people.   Otherwise,  you will create resentment in the people you work with and decrease your ability to get highest quality work from them in the future.

What are the challenges and successes you have had in the battles with your Inner Perfectionist?
Leave them on the blog below

(Note:  Til the end of this National Procrastination Week, I'll also be tweeting  links to my most
popular blogs on procrastination in case you missed them the first time around, get them at
@drsharonmelnick).   If you prefer to hear me talking about tips to move past procrastination via
audio,  go to www.sharonmelnick.com to get fr*ee excerpts of From Procrastination to Productivity:
25 Proven Techniques to Stop Procrastinating
)

The ONLY New Year's Resolution You Ever Need To Make

December 31, 2009 by Direct Path to Success   Comments (1)

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There is one "master" resolution. Without it all your other resolutions cannot be carried out. The one imageability you want to resolve to strengthen is Self Trust.

Self-trust is relying upon your inner resources (i.e. emotional, mental, physical, and  spiritual) to achieve desired success and fulfillment.   It enables you to stay steady and expand what you CAN control in this fast-changing world, rather than try in futility to change market conditions or other people.

Self trust is about believing in yourself, that your efforts are worthwhile and will help you progress towards the happiness and results you seek.

Self trust is about your ability to manage yourself, so that when it comes time to do the behavior you've said is healthy or constructive for you, you can get yourself to do it.

Self trust is about viewing yourself as worth treating well, that you are deserving of having the results you are pursuing. This comes from seeing yourself as others see you, not through filters of self judgment.

You judge yourself because you think you will only be loveable to others or secure in your career if you live up to an ideal of perfection. Therefore you always compare yourself to this ideal, setting yourself up to fall short and beat yourself up.

Everyone, no matter who you are, has felt crunched in the past year or so. Some of us are feeling overwhelmed by the stresses; others of us are feeling resilient, knowing we will land on our feet no matter what. Resilient people are energized and take action everyday to create opportunities and keep their relationships strong. Self trust is a learned skill and key factor that determines how you will navigate through turbulent times.

How do you rate yourself on a 1-10 scale of Self Trust? What is your Resolution for how Self Trusting you want to be in 2010 and the upcoming decade?

1) Build self trust by spending time to review your year/your decade and making peace with it in yourself. Here are some questions you can use to guide your review:

  • What are the trends?
  • In what ways are you proud of how you have grown, and contributed?
  • What are the behaviors and attitudes that continue to give you justification to beat yourself up?
  • What pledge do you make to yourself to change these behaviors? Why will your efforts  to change this behavior be different this time? What will  happen if you don't make these self corrections? What will  be possible for you if you do? What accountability will you  build in?
  • Where can you accept yourself more and find workarounds for the things that are challenging for you?
  • Where can you accept the people you are close to even more, so that you no longer are disappointed and angered by the behaviors they repeat?

2) Check out this video I made (its old, we'll all laugh at how different I look now!) It gives you a  tool that will help you quickly build trust in yourself.

How To Avoid Family Confict These Holidays

November 24, 2009 by Direct Path to Success   Comments (0)

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wellness, relationship

Thanksgiving and Christmas holidays probably mean get togethers with your family of origin (or imagepotentially even more loaded:  with those of your spouse!)  While there are many comforts and joy in spending time with your extended family, for some it can mean you have to interact with people who control, frustrate,  criticize, or burden you.  

There are so many other stresses you are likely facing this year so use the following tips to make your family interactions go smoothly so you can take ‘family conflict’ off your list.

1)      Be impeccable for your 50%
You will be very tempted to focus on how other people are doing things wrong and how frustrated you are at how they are doing things.  As long as you focus on what they are doing, you will continue to feel stressed by your lack of control

Here’s your new mantra:  Be impeccable for your 50%.  This means, focus on your part of the interaction.  Articulate the qualities and attributes of who you want to be as a person and family member and put your time, energy, and attention into making sure you are acting like that person (no matter what others are doing).   I’m not advising this to give others with bad behavior a free pass – rather I say it because it empowers you to control the most that you can control in the situation and gives you a leg up on influencing others to get what you want. 

Here are some tips:

  • Review your communication to make sure it is clear and respectful, this will give you a better chance of influencing others.  
  • Think through to know exactly what you want from the situation so you can ask for it.
  • Take the time to see it from their point of view so you can empathize with what they are feeling,  make them feel understood, and phrase your requests to them in terms that motivate them.   
  • Clean up your own backyard and make sure that you can’t be accused of the ‘pot calling the kettle black’ (nor of repeating your patterns).  This way you have more credibility and power when requesting others to act differently.
  • Focus effectively on nurturing yourself and initiating meaningful connections that will bring fulfillment in your current life.

As you are impeccable for your 50%, you will break the interaction pattern.  It will give you the best leverage to prompt the other person to change favorably. If they are not capable of responding to the new opportunity between you, then at least you will have the prize of being who YOU want to be (and all the dignity that goes along with it!)

2)      Don’t live in hope
imageWe all wish our difficult family member could just “get it” and behave differently in their own life and towards you.   You are angry with them because you are hoping and expecting that they will be more evolved than they are at this point.   You are hoping that one of these times they will give you the validation you richly deserve but they are likely not capable of.   You are ‘living in hope’.   As long as you are hoping and expecting they will be different, you will continue to act in your same patterns.
 
As soon as you accept that they are “where they are on their journey” (and so are you), you can focus on your 50% and not try to change them.   Remember, even though its painful for you to standby and watch someone you care about not be happy,  you must appreciate part of you wants them to act differently in order for you to feel at ease or comfortable with yourself and your situation. 

 
If your spouse reverts to someone you don’t recognize when they're with their family, it’s not an opportunity for criticism.  Rather,  appreciate that there is still a part of them that is stuck believing it’s the only way they will be loved by the people they're hoping will give them ‘emotional oxygen’.  What you can do is ‘kill them with kindness’ to let them know that they now have new ways of being loved by you.

Good hope is when you take action to further the ideals of your life;  bad hope is when you passively hope that someone else will change so you can continue the path of least resistance in your same patterns.  Instead of focusing on the unrealized harmony within your family, be grateful for the family members who are alive and in a state of reasonable health;  be grateful for all the ways that you and your family members have been resilient to the current challenging times.   Be a heat-seeking missile for creating connections in your current life that will help you feel fulfilled.   If you are going to ‘live in hope’, Live in good hope and not in bad hope!

3) Take charge of your own chill

You may notice yourself starting to get “hot under the collar” in a difficult family interaction.   You will be tempted to react by blaming the other person, replying with irritation, or telling them to ‘calm down’.   Instead of overreacting, try this breathing technique --  called Reverse Breathing: chaos to control downloadable audio
Breathe in through your mouth and out through your nose.  Open your mouth slightly, so that when you breathe in you feel a cooling sensation over the top of your tongue (that means you are doing it right, you are detoxifying your liver where frustration and anger accumulate).  This technique creates such an energy shift that it will not only calm you down, but it will calm down the people around you who are causing your tension (I have used this technique to stop squabbles in my family’s kitchen as well as to stop fights on the NYC subway!  Go check it out for yourself…)  

For a free excerpt of the Friction Free Relationship program on how not to react in situations, go to www.sharonmelnick.com

How Not to REACT Emotionally In Your Relationships

November 2, 2009 by Direct Path to Success   Comments (0)

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relationship, career

Your assistant makes mistakes and has an attitude. You can't get your colleagues to take you imageseriously and follow your ideas. Your boss uses a tone, changes his mind all the time, or doesn't go to bat for you,

You and your spouse get stuck in communication dead-ends?  You have drama in your dating.  A family member continues to be needy and frustrating.

The best way to keep your relationships supportive of your goals and not distracting or draining is

DON'T REACT!

Reacting is your effort to try to get the person to stop being the way they are.  It lets the other person get you off track from who you want to be and the results you want to create. Reacting makes you lose time and you waste your focus being upset about what they did.

Of course you know you are not supposed to REACT,  but its not always easy!   

What makes it hard to not react is that your brain has evolved to respond in stressful interactions in ways that are unproductive.  It hijacks you to:       

- Personalize:  To respond you have to explain why the person acted the way they did.  You will ask yourself what does the other person's behavior mean about me?   You might "put words in their mouth" and think they are saying you are "not good enough" or your job or client relationship is not secure.  You will worry about how the situation "will affect you".

- Focus on the Problem:  Our nervous system evolved to respond protectively when large predators were running at us.    That's why when someone is annoying, we tend to focus all our attention on getting them to stop acting the way that's making us feel out of control (hint: rather than focusing on what you CAN control so you don't have that panicky feeling of not having control)

- Negative Forecast:   To save energy and respond quickly, your brain will use shortcuts and default to well-worn grooves in your thinking.  You will believe the person is going to act the way they've "always" acted in the past (even if they don't always act that way).   You will believe your worst fear will happen (e.g., homelessness, lose their love, feel forever guilty) and then act as if it already has.    

The factor that causes you to have these unconstructive responses is feeling that things are "out of your control".   The best antidote to not reacting is to control what you CAN control. 

The first thing to do is get the thinking part of your brain back in charge, rather than the emotional part.  One way is through "Reverse Breathing", in which you breathe slowly in through your mouth and out through your nose, experiencing a cooling sensation over your tongue. 

Instead of Personalizing, try to genuinely explain the person's behavior as stemming from their own limitations or from a "benefit-of-the-doubt" explanation of their motivations.  

Instead of Focusing on them as the Problem, see the problem as part of an overall system that happened between the two of you, and focus immediately on generating solutions and ways to prevent it from happening in the future.   

Instead of Negative Forecasting, focus on at least one thing YOU can do on your own (either in the moment or at a later time) to have control over preventing your worst case scenario.  

This is just the tip of the iceberg:  Do you want word for word scripts on how to be poised and confident and NOT REACT in your relationships?  Do you want more breathing techniques to keep you calm when people are 'on edge'?  Do you want to break your relationship patterns and be more respected at work? 

Join this one-time only Friction-Free Relationships program starting next week in NYC so I can coach you through your specific relationship situations in a small group. 

Are You Ready to Go from Chaos To Control?

October 9, 2009 by Direct Path to Success   Comments (0)

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wellness, relationship, career

Is there someone in your work life who aggravates you, maybe even on a daily basis?  managing other people

Does this person have outbursts? 

Is it a colleague who is uncooperative and its affecting your bottom line? 

Is it your boss not paying attention or does s/he change his or her mind all the time and you have to spend a lot of effort trying to figure out how to engage them? 

Even in good times,  you always have to deal with the ‘personality’ of fellow workers.   And in these difficult times,  it can sometimes ‘bring out the worst’ in people as people perceive they are competing for resources and vying for the attention of bosses who will be making promotion and termination decisions.     

It makes your days chaotic, as you have to constantly deal with interruptions,  moods, and personality styles of other people.  

Politics feels like what other people create, what other people do and how you have to manage them in order to get what you want.  It seems at first glance like what you need to do is ‘change’ the other person.   

But trying to change the other person will contribute to your stress.   The other person is displaying a coping style which they have had for a long time and are defaulting to now under stress.    Trying to change them creates chaos and is generally futile because its beyond your control.  

The person you have the most control over is yourself (even though it sometimes doesn’t feel like you have much control over yourself either!)  The best way to influence someone else to act the way you want them to is to change your 50% input to the interaction.  

For example, if you are dealing with someone who lashes out, they expect that their outburst will make you ‘cow-tow’ to them.  But instead, you can have a response in which you protect yourself from their anger.  You can use “reverse breathing” in which you breathe in long slow deep breathes through your mouth and out through your nose.  This type of breathing will help you stay calm and centered, so you won’t react with anger or hurt. Similarly, you can use a variety of metaphors to imagine a protective shield around you (e.g., a streaming of white light, a breastplate, a wall, etc) so you don’t ‘take on’ their negativity.  You can diffuse their anger by asking them a series of questions that will elicit their main concern. Meanwhile, you are showing empathy by letting them vent. This generally helps the person feel ‘heard’ and gets them to the other side of their outburst.  

When you stay calm and keep a level head, you will be able to steer the conversation towards getting the information or getting the answers you need.  As you stay focused on helping them get their goals they will help you with yours. And just as important, when you leave the interaction with them, you won’t have to go back to your office and do the typical time-wasting ‘detox’ behaviors for a half hour, such as surfing the internet, venting to a colleague, etc 

You want to become aware of how much time you are spending obsessing about situations in which you have to deal with politics so you can free up hours of your time a week.  You want to become aware of how much of your energy is drained trying to figure out how to deal with a colleague who is playing politics so you can stay focused on your own goals.     You want to have strategies for dealing with a colleague who’s not getting you the information or deliverables you need to do your job so you don’t have to take that frustration home with you.      

To significantly reduce the time, energy, and focus you waste on dealing with politics,  join me as Success Television founder Helen Whelan questions me on how you can take your workdays from imageChaos to Control on Wednesday October 14th at Noon EST.  Register here>>

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Sharon Melnick, Ph.D. is a psychologist informed by 10 years of research at Harvard Medical School whose techniques help talented and successful people "get out of their own way”. She has helped emerging leaders get promoted faster at Deutsche Bank, Oracle Corp, Deloitte Consulting, Pitney Bowes, Visiting Nurses Service NY, FreddieMac; and has helped numerous entrepreneurs have the confidence to grow their business more than 50% in difficult economic times.

She has appeared as an expert for Success Television, Huffington Post, Air America, American Management Assocation, Monster.com, Natural Health, and Ebony Magazine.

To download her free Special Report Blocked!  How to Unlock Yourself from Getting in The Way of Your Own Way of Career Success in Stressful Times, go now to www.sharonmelnick.com.

Are you ready to stop wasting your time on company politics?

September 25, 2009 by Direct Path to Success   Comments (0)

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career, leadership

Salary.com does a survey every year of time wasting in the workplace.    The 2008 report revealed imagethat 75% of employees engage in time wasting behaviors, and half of those surveyed stated that they waste time dealing with office politics. 

The faces of politics are many.   It might take the form of someone holding onto turf by “throwing you under the boss”, a boss who doesn’t “get you” or promote you, or colleagues or bosses who don’t get back to you yet you are held accountable.

Working with other people, or in an organization, inherently puts you in a situation where other people have control over your deliverables, and thus over your future in some way.    There is a lot at stake, and when you don’t feel like you have control over the things that are most important to you (i.e, your salary/raise,  your recognition, your reputation, your free time, etc.)  it can raise significant feelings of frustration, anger, and disappointment.   

I notice that I am spending an increasing amount of time with my executive coaching clients helping them deal with politics as the people around them seem increasingly resistant to change, turf-oriented, undignified in the way they handle layoffs, etc.   In our coaching we map out how my client can keep their job and get promoted by improving relationships with colleagues and bosses, and influencing decision makers to buy into their ideas. 

Here are 2 tips for how to deal with politics so that it doesn’t drain you of essential time and energy:

1)  Your new mantra is:  Be impeccable for your 50%. This is the first and most important tip to focus on in cleaning up your contribution to any ‘politics’ situation.  It's always tempting to point fingers at other people’s bad behavior.  First “clean up your own backyard” and make sure that your communication is respectful, that you are inclusive and seek input, and that you are reaching out and supporting other people.  I’m not suggesting this to encourage altruism (well, that too, but its not the only reason)!  When you are impeccable for your 50%, here are the benefits:  You get to control what you can control.   You have a lot of power when you are in a position to point out the dysfunctions of others without anyone being able to point a finger back at your “bad behavior”.      The more you are impeccable in the way you create relationships, the more people will trust you and ‘have your back”.  When others speak well of your behavior, it is far more powerful than when you seek recognition for yourself.   While others are distracted putting their efforts into short term efforts to “try to look good”, you be the one to put efforts into making lasting results and relationships.

2)  Be clear about what your ultimate goal is – and err on the side of acting for your long term goal instead of how you “feel like reacting” in the moment.  For example, I had a client who clearly asserted that a certain sales incentive program should stay in place when a number of people around her wanted to kill it. The company ended the program and sales tanked.   The brand new president called a meeting and wanted to know why numbers were so low – no one responsible for the decision spoke up. 

You can imagine that my client wanted to say that she defended the program but all that would have accomplished is shaming her colleagues in public.   She knew that the President would dig into the reasons for the drop in numbers and that she would ultimately look good.   You don’t always have to make your point in the moment,  sometimes you can let the situation unfold or seek opportunities to state your case either outside a public meeting, or when the topic is brought up repeatedly over time.  Similarly, you don’t necessarily have to be the one to point out others’ flawed ideas or inefficient work. Sometimes it can be more effective with someone who is ineffective or controlling to ‘give them enough rope, let them hang themselves’!

Stay focused on being innovative and effective in your own position and don’t allow yourself to get caught up in what everybody else is doing and saying. You will be the one to get noticed!

Join us for a free webcast on October 14th on Chaos to Control. Register here.  You can learn the skills and techniques to manage office politics and other time sucks that get in imagethe way of your productivity here. 

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Sharon Melnick, Ph.D. is a psychologist informed by 10 years of research at Harvard Medical School whose techniques help talented and successful people "get out of their own way”. She has helped emerging leaders get promoted faster at Deutsche Bank, Oracle Corp, Deloitte Consulting, Pitney Bowes, Visiting Nurses Service NY, FreddieMac; and has helped numerous entrepreneurs have the confidence to grow their business more than 50% in difficult economic times.

She has appeared as an expert for Success Television, Huffington Post, Air America, American Management Assocation, Monster.com, Natural Health, and Ebony Magazine.

To download her free Special Report Blocked!  How to Unlock Yourself from Getting in The Way of Your Own Way of Career Success in Stressful Times, go now to www.sharonmelnick.com.

Three Ways to Convert Stress into Peace and Productivity

September 10, 2009 by Direct Path to Success   Comments (0)

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wellness, relationship

What is stress?  You would probably answer that with a long list: rushing to pick your child up at school as you race out of a sales meeting,  dealing with a spouse who is ‘on edge’ or ‘down in the dumps’, too many items on your list and not enough time (and then feeling guilty), etc .  

“Technically”, this is not what stress is.   Stress is what you experience when the demandsmanaging stress of the situation exceed your perceived ability to cope with the situation.  You only experience “stress” when you feel the situation is out of your control.  

The secret to feeling less stressed is to boost  your ability to control the things you CAN control, and have ways of taking care of yourself for the things you CAN’T (for now).  Here are 3 mantras you can use to help you focus on what you CAN control. 

1) “I control myself,  in order to control my wealth”  

Many of us are affected by the constricted economy.  Instead of focusing on how your income is ‘out of your control’ now,  think about: who do YOU need to be in order for your business to be more effective? What are the qualities and attributes you would want/need to have (or have more of)?  (i.e., Confident? Organized? Creative? Effective communicator?)

As you go through your days, put your energies into becoming “Him or Her” – the person with the attributes of you at your ideal.   Focus on building and maintaining the skills you need to be that effective person, rather than focusing on controlling events that are beyond your control.       

That’s one of your new mantras:   “I control myself, in order to control my wealth”.  

2) “I control me,  before I control thee”  

Instead of draining yourself trying to control other people, don’t expect other people to change their behavior just because you are annoyed by it.   Draw an imaginary line between what you do/what you communicate and what the other person does/what they communicate - and have an attitude in which you focus only on being “impeccable for your 50%” of any interaction.        

For example, before you get irritated with someone else, calm yourself down. By being clear, level-headed,  caring towards the other person, you increase your chances of getting them to understand your directions or give you what you want.    Before you the other person for not doing something right, focus your energies on getting into an emotional state in which you can communicate to get what you want.  

One thing you can try to calm yourself down is to do “reverse breathing”, where you breathe in slowly through your mouth and out through your nose (this calms your liver where your frustration is processed). You should feel a cooling sensation across your tongue if you are doing it right. This technique creates a powerful energy shift, and has been known to calm the other person down as well as you!

This is just one example of what you can do to follow the mantra: “I control me, in order to control thee”

3) “I control my mind activity, in order to control my productivity

Your thoughts tell your brain where to put energy and attention.  Thus, your thoughts create your focus and determine how much you will get done.    

Each one of your thoughts takes you towards or further away from your goals. Give your mind a really CLEAR picture of the results you want to create.  It helps you make decisions about where to focus your attention i.e., “Is this thought in the service of the results I want to accomplish?” 

Many of your thoughts are ‘constructive’ (move you towards your goals) and some may be “unconstructive”. Unconstructive thoughts are like “empty calories’ – they take up your time and burn your energy but they don’t move you forward, in fact they often make you feel stuck.  

Next time you notice you’ve had an ‘empty calorie thought’,  just snap your fingers and say “cancel” to yourself.   Then have a thought that pictures you already having completed the task you need to get done.  You could also ask yourself the question from the vantage point of your task already being done: “Why was it so easy for me to accomplish this task?”   Just by asking that question to yourself, your mind will give you momentum and creativity you need to get started.   

Focus on controlling your mind activity in order to control your productivity!
 

Sharon Melnick, Ph.D. is a psychologist/coach who helps talented and successful entrepreneurs “get out of their own way”.  Informed by 10 years of research at  Harvard Medical School, she is a leading authority in helping business professionals move to the next level and master the stresses of the new economic climate.  Dr. Melnick is a  sought after speaker, and has appeared as an expert for American Management Association, Success Television, Huffington Post, AirAmerica, Natural Health Magazine, USAToday.com, Ebony, and others.

Get a copy of her free Special Report: Blocked!  How to Unlock Yourself from Getting in Your Own Way of Career Success in Stressful Times  or register to attend her upcoming Relationship Stimulus Program in NYC

Visit www.sharonmelnick.com