SATURNS AND NEPTUNES IN THE WORKPLACE

Following are several examples of how each dialect “looks” in the workplace.

Saturn:

• Focus on what works now.

• Like an established way of doing things with a plan and an established routine.

• Usually reach a conclusion step by step.

• Are careful of and concerned about the facts.

• Work steadily with a realistic idea of how long it will take to accomplish their task.

• May be especially good at precise work.

• Accept current reality of a situation as a “given” to work with.

Neptune:

• Focus on how things could be improved.

• Dislike doing the same thing repeatedly (“drone” work).

• May leap to conclusions.

• May get their facts skewed, but consider this incidental to the final result.

• Follow their hunches and inspirations.

• Dislike taking precious time for “picky” details and precision work.

• Question why things have to be the way they are.

When breakdowns in communication occur, the people from each planet feel frustrated and wonder why “things aren’t happening.”  Saturns’ share that what frustrates them about working with Neptunes’ is that they:

• Pay zero attention to details.

• Do not support their comments with facts.

• Never get to the point.

• Don’t get the facts straight when they use them.

• Don’t say what they mean and tend to “leap around.”

• Hate their... (dots at the end of sentences), representing incomplete thoughts.

• Don’t stick to the sequence of the subject; they are “scattermatic” in approach.

• Change the game plan frequently.

• Don’t have a set course of action.

Neptunes say that Saturns are frustrating to work with when they:

• Are blind to the “big picture.”

• Need to have a set plan with all the steps and details in place.

• Are too practical.

• Micromanage.

• Are too concerned with process (methods and steps) rather than product (result).

• See everything as black and white, with no grays.

• Seem to lack insight and vision.

• Are too process-oriented.

In my next blog posting you will learn what you can do next to adjust your behavior through positive listening techniques.

Courageously yours,

I would love for you to share your courage comments by posting them below.

Sandra Ford Walston is a learning consultant, speaker, internationally published author of COURAGE, trainer and courage coach. www.sandrawalston.com

Sandra Ford Walston, The Courage Expert

Innovator, StuckThinking™

Follow me on Twitter and Facebook

© Sandra Walston

All Rights Reserved

HAVE YOU EVER wondered why breakdowns in communication with people regularly occur in our daily lives?  Have you found yourself thinking, “We speak the same language, but we’re just not connecting?” This sense of disengagement with another can cause stress, wastes precious time and embeds in our mind perceptions that may or may not be true. These disconnections certainly short-circuit real listening, sabotage client relationships and customer service and diminish sales, trust and productivity. 

I have designed and delivered customized training programs to large and small business and service organizations for many years. During the training sessions, I noticed the participants fell into one of two “camps” when it came to their style of communication and understanding. Over the years, I began to think of these contrasting styles as “Saturn” and “Neptune.” 

BRIDGING COMMUNICATION GAPS

Differences in communication styles keep us light years away from achieving our personal and business goals. Without tools or skills to bridge the gap, we find ourselves repeating what we say and do, hoping to mend the breach in understanding, but experiencing complete frustration because we continue to get wrong results. It became clear to me that there had to be a method to link the communication gap between these two planets; techniques to develop clear and compatible understanding without compromising one’s own perspective. 

Perhaps the first step in this process is to become aware of which of the two “planets” we call home. The following list represents some general behaviors and approaches used by Saturn and Neptune. 

SATURN people:

• Take in information through facts, using the five senses.

• Rely on experience and actual data that provide literal perceptions.

• Notice facts and details in the present.

• Understand information in sequence, and give it out sequentially.

• Are concrete and very careful about generalizing from the known facts.

• Prefer real and actual over possible and potential.

• Take things at face value.

• Have trouble interpreting the symbolic (an apple is an apple; a rose is a rose).

• Use the five senses to provide literal perceptions.

• Are “matter of fact” in dealing with others.

• Can pull information from many past experiences to apply to the current issue.

• Traditionalists: “If it ain’t broke, don’t fix it.” 

NEPTUNE people:

• Take information in as “quick snap shots” and then the attention shifts to patterns, connections, meanings and insights.

• Use the sixth sense, intuition and inspiration.

• Are comfortable with making generalizations.

• Focus on the big picture of possibilities and options.

• Love to brainstorm and “daydream” about future potential.

• Believe “all is possible.”

• Perceive a rose to be a flower, a symbol of love, or part of the song, or just potpourri, just as an apple is a symbol of good health, a sign of affection for a teacher, or applesauce.

• Are perceived as “in the clouds.”

• Do “leap around” communication.

• Visionaries: “If it ain’t broke, let’s break it and see what happens!” 

Neither planet’s communication style is “right” or “better.” Each offers a richness of perspective to the other. When we take the responsibility to learn the dialect of another’s planet we are able to reward ourselves with a universe of new knowledge. With an increased understanding and recognition of another’s preferred style, greater productivity and stronger relationships are possible.

Courageously yours, 

I would love for you to share your courage comments by posting them below. 

Sandra Ford Walston is a speaker, internationally published author of COURAGE, trainer and courage coach. www.sandrawalston.com

Sandra Ford Walston, The Courage Expert

Innovator, StuckThinking™

Follow me on Twitter and Facebook

© Sandra Walston

All Rights Reserved