March 2010
8 Important tips to help you waste time in meetings
March 24, 2010 by Mike Rogers
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wisdom, relationship, career, leadership
Since most of us need time to waste, I thought it would be beneficial to my blogging audience to provide eight tips you must, must, must incorporate into your meetings. They are legend in most meetings and will help you waste as much time as possible, I guarantee it!
1. Invite everyone. We all need to time to waste, and you wouldn't want to hurt anyones feelings by not including them. However, be careful about inviting people who might try to accomplish something during the meeting. On the other hand, make sure you invite people who tell good jokes, like to goof around and are generally entertaining.
2. Don't start the meeting until everyone has arrived. Starting a meeting on time would be rude to those who are late. Plus starting a meeting late helps everyone feel more comfortable about being late next time, which almost assures you will start the meeting late everytime.
3. Never, never, never have an agenda. Agendas create structure that can stifle tangents.
4. Leaders should do most if not all of the talking. Since the leader knows best, it makes the most sense that he or she talk the most.
5. Only those with "good" ideas should provide them. Anybody who submits a "stupid" idea should be laughed at, mocked and generally spit upon.
6. Give people freedom to "multitask" during meetings. Let everyone know at the start of the meeting that if they need to do other things such as texting, reading email or answering calls to go right ahead. It will make the meeting all the more productive for everyone.
7. Never make assignments. Assignments mean work will need to be done.
8. Never end a meeting on time. Doing so means you didn't apply items one through seven above!
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How well do you know the people you lead?
March 2, 2010 by Mike Rogers
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relationship, career, leadership
I heard a story recently of exceptional customer service. This company, a fairly large accounting firm, decided they would get to know everything they could about their customers. A typical experience of a customer coming through their door would include the receptionist coming out from behind the desk and personally greeting them. Their name proudly displayed in the lobby welcoming them. And their favorite beverage presented to them. Such an experience would leave a lasting impact on any customer!
What if you were to create similar experiences for those you lead? Ask how Mark’s son Scott did in his football game over the weekend against the Warriors? Bring Mary from time to time her favorite beverage? Ask how Jim’s new piano lessons are coming along? Provide Jennifer a gift certificate to her favorite restaurant on her anniversary?
Such simple personalized acknowledgements go a long way in creating loyalty and increased morale among those you lead, because they know you care.
What are some of the things you have done to let those you lead know you care?
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