I am the owner of a training development company (secondg.net), the author of a successful teamwork and leadership blog (Teamwork and Leadership Bloggings with Mike Rogers) and the proud father of eight children. I have led, trained and consulted in business with hundreds of individuals and teams on leadership concepts. I have also served in a number of leadership capacities in both business and volunteer work (church and athletics). I love what I do! My greatest satisfaction in life is seeing others succeed.

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Leaders, put down the BlackBerry! Or else…

November 4, 2009 by Mike Rogers   Comments (2)

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wisdom, relationship, leadership

I was inspired to write this morning’s post after I read an article in the Harvard Business imageReview titled “How to Deal With a BlackBerry Junkie.”

There are some of us (and you know who you are, right?) who are in denial that they are addicted to these devices. A little while ago I was chastising one of my children for texting while we were having a family discussion. I accused him of being addicted and that it was rude and inconsiderate. I am embarrassed to say that my children quickly reminded me that it was no different than the five times I had pulled out my Blackberry that night during our discussion to check e-mail – touché. I tried to defend myself, but it was seven against one! All I got were blank stares except for a few smirks across their tiny little faces, I really wasn’t convincing anyone.

Leaders in business, church, home or wherever else you may be leading, be careful. Technological distractions and any other distractions for that matter can erode trust quickly and label you as not caring. Not too long ago I was sitting in the office of a friend of mine. We were carrying on a pleasant and meaningful conversation, so I thought. All of a sudden, the focus was not on me any more, it was on his computer screen. I sat across the desk, so I couldn’t see what he was looking at, but his hand was moving his mouse at a fairly decent pace as his eyes darted back and forth across the screen. I continued to talk and then realized that it was clear that what I was saying was no longer important to him. After that our relationship was never the same. My trust in him was eroded at that very moment.

I wish I could say this was an isolated event, but it wasn't. I have been the recipient of distraction and inattention in one on ones with leaders, consulting with executives, and meetings with senior leadership teams etc… etc… Now before you say or think, “Gosh Mike, maybe you’re just kind of boring to listen to,” it’s not just me. I have seen it happen with others who I thought were saying some pretty interesting and important things.

Leaders, be careful. Nothing sends the message that you don’t care more than paying attention to something else besides the person speaking. Nothing sends the message more that what you are saying doesn’t really matter to me, than paying attention to something else besides the person speaking. It is a fact that we have more things to keep us distracted than ever before, but let us ensure that those who follow us know they are important.

- Mike

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I could not agree with you more! It takes just a little self-awareness to realize that just looking into someone's eyes and listening is basic to communication and relationships.  Just having someone text while you're talking once, let's you know the other person isn't listening.  I also I need to move away from my desk so I don't look at my computer when I'm talking to someone.

 

Helen 267 days ago

Thanks Helen. Yes, I have to do the same thing. If my screen is up, and I see an e-mail coming in, my natural tendacy is to look at it. Very rude though on my part. I just turn off the monitor. I just wrote a post today on my blog around active listening skills and things we can do to become better.

- Mike

Mike Rogers 267 days ago